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TOPIC: Unableto download

Unableto download 3 years 9 months ago #242

I just purchased Revelation of Mars PDF and I am unable to download it from the site. I click on the link and it tells me that the file is not found.
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Unableto download 3 years 9 months ago #249

So any chance of an answer?
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Unableto download 3 years 9 months ago #250

  • MidnightBlue
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Have you used the contact options on the website you ordered from instead of the forums?

If you ordered on this site, then I suggest clicking on the "Contact Us" button along the top of the screen.

It might give you a better, direct line to customer support.

Just a thought.

Good luck!

:)
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Unableto download 3 years 9 months ago #251

  • jckline
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Give it another try; looks like the filename got changed on the back end. If that doesn't work, let me know and I'll send it to you directly.
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Unableto download 3 years 9 months ago #252

  • jcombos
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Jody already tracked down the problem (and I've email you separately about it) but I wanted to let other people know that this should no longer be an issue now.
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Unableto download 3 years 9 months ago #260

  • MidnightBlue
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Thanks Jeff!
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